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1. ITMC
2. Our Services
Service Desk

more Service Desk © Karolin Kriesch/TU Dortmund Fault acceptance/processing In case of problems concerning IT and media services at the TU Dortmund University, the employees of the Service Desk will take [...] Switchboard The transfer of internal as well as external telephone calls is also handled by the Service Desk. Depending on your concerns or the desired contact person, your telephone connection will be forwarded …
1. ITMC
2. Our Services
3. Media Services
4. Graphics/Design
Contact the Graphics and Design Team

Team Contact is made via the ticket system of the Service Desk. Simply send us an e-mail with your request to the address below. Service Desk: +49 (0)231 755 2444 service.itmc@tu-dortmund.de You still …
1. ITMC
2. News: 9/16/2022
PCs and notebooks from Lenovo urgently need a security update

Lenovo computer is supported by the ITMC, please contact the ITMC Service Desk. https://itmc.tu-dortmund.de/das-itmc/kontakt/service-desk/ More information about the security vulnerability can be found at Heise: …
1. ITMC
2. Projects and References
3. References
ModeM - Modernisierung der Medientechnik

projection, all other lecture halls with double projection. New lecturers' desks are available in all lecture halls. These desks (see also video below) have already been in operation for several months. [...] the new AV technology also allows lecturers to record their lectures independently. A new lecturer's desk will be installed in each lecture hall for the use and operation of the new technology. It integrates [...] as pen tablets or visualisers and offers universal connection options for laptops and tablets. All desks are largely identically equipped. A touch panel is provided for the lecturers to operate the media …
1. ITMC
2. News: 1/11/2023
Maintenance work on the central ticket system of the ITMC

On one of these days a system update will take place. It is expected that the Matrix42-HelpDesk system will not be available from 9 a.m. to about 5 p.m. The final date for this will be determined at the [...] to the Matrix42 system after a successful update. In urgent cases, please contact the ITMC Service Desk directly by phone (0231 755-2444). Thank you for your understanding! …
1. ITMC
2. News: 6/15/2023
(Update) Maintenance work on the central ticket system of the ITMC

On 06/27/2023 , the Matrix42 HelpDesk system will be unavailable from 9 a.m. to approximately 5 p.m. ! Temporary restrictions are possible on the following two days. After the maintenance work, only the [...] to the Matrix42 system after a successful update. In urgent cases, please contact the ITMC Service Desk directly by phone (0231 755-2444). Thank you for your understanding! …
1. ITMC
2. News: 2/2/2023
(Update) Maintenance work on the central ticket system of the ITMC

On Feb. 14, 2023 , the Matrix42 HelpDesk system will be unavailable from 9 a.m. to approximately 5 p.m. ! Temporary restrictions are possible on the following two days. After the maintenance work, only [...] to the Matrix42 system after a successful update. In urgent cases, please contact the ITMC Service Desk directly by phone (0231 755-2444). Thank you for your understanding! …
1. ITMC
Contact Us

and E-Mail Service Desk: +49 (0)231 755 2444 service.itmc tu-dortmund de Secretariat: +49 (0)231 755 2347 sekretariat.itmc tu-dortmund de © Karolin Kriesch/T Dortmund Service Desk © Saskia Molewicz/TU …
1. ITMC
2. The ITMC
Contact Us

and E-Mail Service Desk: +49 (0)231 755 2444 service.itmc tu-dortmund de Secretariat: +49 (0)231 755 2347 sekretariat.itmc tu-dortmund de © Karolin Kriesch/T Dortmund Service Desk © Saskia Molewicz/TU …
1. ITMC
2. News: 5/24/2023
Maintenance work on the central ticket system of the ITMC

2023. On one of these days, a system update will take place. It is expected that the Matrix42 HelpDesk system will not be available from 9 a.m. to about 5 p.m. ! The final date for this will be determined [...] to the Matrix42 system after a successful update. In urgent cases, please contact the ITMC Service Desk directly by phone (0231 755-2444). Thank you for your understanding! …